Application unresponsive caused by a DB CPU spike

Incident Report for WeVideo

Resolved

This incident has been resolved.
Posted Aug 26, 2026 - 15:01 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Aug 26, 2026 - 14:02 UTC

Update

We are continuing to work on a fix for this issue.
Posted Aug 26, 2026 - 13:59 UTC

Identified

The issue has been identified and a fix is being implemented.
Posted Aug 26, 2026 - 13:52 UTC

Investigating

We are currently investigating the issue
Posted Aug 26, 2026 - 13:05 UTC
This incident affected: API, Website, Web app, and Rendering service.